Benefits Manager Job Description Sample Template
JOB TITLE:
- Benefits Manager
DUTIES and RESPONSIBILITIES:
- Manages the benefit open enrollment process and ensures that all employee enrollment elections are processed accurately in the company and vendor systems.
- Advise and provide excellent customer service to employees on benefit-related issues, questions, and concerns.
- Ensures the accuracy of all benefits enrollments in the HRIS system to provide vendors with accurate eligibility information.
- Distributes all benefits enrollment materials and determines eligibility.
- Oversee the maintenance of employee benefits records.
- Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability, and FMLA.
- Track 401(k) changes by employees; facilitate 401(k) Audits.
- Develop, recommend, and implement changes in the administration of employee benefits and strategy planning for the benefit plan.
- Communicate with management and staff regularly regarding the benefits programs, answer questions, research problems, and assist with enrollments.
- Ensures compliance with ERISA and other legal requirements including but not limited to annual updates and communication of plan documents and summary plan descriptions.
- Identify opportunities for process and system improvements within the benefits administration function.
- Exhibits a high level of confidentiality and discretion as it pertains to personal benefit information.
- All other tasks and job duties as assigned.
EXPERIENCE and QUALIFICATIONS:
- Bachelor’s degree in Human Resources, Business, or a related field.
- 2-4 years experience with a mix of HR and benefits-related experience in a multi-market, national enterprise (in a manufacturing or retail environment preferred).
- Excellent understanding of compliance components of managing benefits.
- Ability to quickly grasp new technology systems.
- Exceptional organizational, attention to detail, and time management skills.
- Demonstrated the ability to maintain confidential and proprietary information.
- Outstanding problem-solving and analytical thinking skills.
- Experience with multiple HRIS systems.
- Superior verbal and written communication skills.
- must be at least 21 years of age.
PHYSICAL DEMANDS:
- This job operates in an office setting and is largely sedentary, requiring the routine use of a computer and other standard office equipment.
- The ability to lift or move up to 5 pounds, bend, reach, and perform manual tasks may also be required.