Benefits Manager Job Description Sample Template

JOB TITLE:

  • Benefits Manager

DUTIES and RESPONSIBILITIES:

  • Manages the benefit open enrollment process and ensures that all employee enrollment elections are processed accurately in the company and vendor systems.
  • Advise and provide excellent customer service to employees on benefit-related issues, questions, and concerns.
  • Ensures the accuracy of all benefits enrollments in the HRIS system to provide vendors with accurate eligibility information.
  • Distributes all benefits enrollment materials and determines eligibility.
  • Oversee the maintenance of employee benefits records.
  • Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability, and FMLA.
  • Track 401(k) changes by employees; facilitate 401(k) Audits.
  • Develop, recommend, and implement changes in the administration of employee benefits and strategy planning for the benefit plan.
  • Communicate with management and staff regularly regarding the benefits programs, answer questions, research problems, and assist with enrollments.
  • Ensures compliance with ERISA and other legal requirements including but not limited to annual updates and communication of plan documents and summary plan descriptions.
  •  Identify opportunities for process and system improvements within the benefits administration function.
  • Exhibits a high level of confidentiality and discretion as it pertains to personal benefit information. 
  • All other tasks and job duties as assigned.

EXPERIENCE and QUALIFICATIONS:

  • Bachelor’s degree in Human Resources, Business, or a related field.
  • 2-4 years experience with a mix of HR and benefits-related experience in a multi-market, national enterprise (in a manufacturing or retail environment preferred).
  • Excellent understanding of compliance components of managing benefits.
  • Ability to quickly grasp new technology systems.
  • Exceptional organizational, attention to detail, and time management skills.
  • Demonstrated the ability to maintain confidential and proprietary information.
  • Outstanding problem-solving and analytical thinking skills.
  • Experience with multiple HRIS systems.
  • Superior verbal and written communication skills.
  • must be at least 21 years of age.

PHYSICAL DEMANDS:

  • This job operates in an office setting and is largely sedentary, requiring the routine use of a computer and other standard office equipment. 
  • The ability to lift or move up to 5 pounds, bend, reach, and perform manual tasks may also be required.