Client Partner Job Description Sample Template
JOB TITLE:
- Client Partner
DUTIES and RESPONSIBILITIES:
- Work with clients to help them achieve their business outcomes.
- Work with the company’s clients to understand their goals and objectives, while also increasing product adoption and usage.
- Drive growth with new and existing customers through initial and ongoing sales consultations.
- Develop client relationships to serve as a trusted consultant to build and optimize their wholesale business.
- Partner with Account Strategist to drive effective onboarding of new customers and utilization of products.
- Work with marketing to deliver partner collateral to drive engagement.
- Lead customer experience (including onboarding, consultations, and proactive outreach) to become a trusted partner and deliver business outcomes for our valued clients.
- Run performance reviews with in-depth knowledge of client health, performance, and opportunities.
- Be a product advocate by working closely with Management, Product, and Engineering utilizing both quantitative and qualitative feedback.
EXPERIENCE and QUALIFICATIONS:
- BS / BA Degree or equivalent experience.
- 6 years of experience in online sales, business development, agency, and digital advertising sales/marketing.
- Comfort with, and ability to operate at an accelerated, iterative pace in a dynamic environment.
- Strong planning and organizational skills.
- Demonstrated ability to communicate, present, and influence credibly and effectively.
PHYSICAL DEMANDS:
- While performing the duties of this position, the employee is regularly required to talk and hear via electronic devices (ie. computer, monitor, microphone, video, etc.)
- The employee frequently is required to use hands or fingers to operate a computer keyboard and mouse.
- Specific vision abilities required by this position include reading and viewing information on a computer monitor.