Co-Manager of Delivery Job Description Sample Template

JOB TITLE:

  • Co-Manager of Delivery

DUTIES and RESPONSIBILITIES:

  • Manage the company’s delivery navigation system to assign and optimize delivery routes to drivers.
  • Select a collection of delivery orders (tasks) utilizing the delivery navigation system dashboard to assign to drivers.
  • Ensure all local, county, and state guidelines and cannabis delivery regulations are being followed.
  • Create a route as soon as delivery orders are ready and assign them to drivers to ensure timeliness in dispatch and delivery.
  • Notify drivers when an order is assigned.
  • Communicate delivery issues to customers/patients within the delivery navigation system.
  • Ensure the delivery address is correct, a physical address, and is within local, county, and state regulations for delivery.
  • Work with the Operations team to increase efficiency, accuracy, and timeliness of orders to be prepared and packages for delivery customers/patients.
  • Check all cannabis orders against the pick receipt with the driver before placing them in the storage box for delivery.
  • Complete Delivery Cash Reconciliation form before and after each delivery run and report any discrepancies.
  • Ensure drivers complete the Delivery Driver Checklist at the beginning of the shift before going on any delivery run.
  • Ensure compliance with all safety and security policies and procedures within retail stores.
  • Communicates works closely and successfully collaborates with other Co-Managers to achieve the organization’s goals.
  • Provide leadership, training, guidance, and support to team members that foster continuous learning and improvement in the performance of the store.

EXPERIENCE and QUALIFICATIONS:

  • Master of Business Administration (MBA) or operations management or related field.
  • Minimum 2 years of operational logistics experience supervising training, quality, and customer service in retail.
  • Store Management experience.
  • Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market is a huge plus.
  • Experience with significant P&L responsibility.
  • Strong knowledge of retail technology platforms and systems.
  • Microsoft Office skills in Word, Excel, and Outlook.
  • Dynamic interpersonal and communication skills.
  • Excellent Time Management.
  • Detail-Oriented.
  • Minimum 21 years of age.
  • Must have a Valid Driver’s License.

PHYSICAL DEMANDS:

  • While performing the duties of this job, the employee is regularly required to talk and hear. 
  • This employee is frequently required to stand, walk, use hands or feet, and reach with hands and arms. 
  • May be required to lift a minimum of 50 pounds.
  • This position may require travel.