Curator Job Description Sample Template

JOB TITLE:

  • Curator

DUTIES and RESPONSIBILITIES:

  • Provide the right solutions and knowledge needed for patients to safely use cannabis products.
  • Use available resources efficiently to assess the customer’s health conditions and needs.
  • Escalate unresolved issues to the appropriate supervisor.
  • Assist with deliveries as a Health Educator.
  • Record details of each customer interaction and any actions taken.
  • Follow up on all customer issues requiring additional research.
  • Maintain adequate knowledge of the product guide and fully understand the benefits of Medical Cannabis.
  • Communicate with the Director of Retail Operations, General Manager, and/or Customer Service Manager regarding the status of issues, as applicable.

EXPERIENCE and QUALIFICATIONS:

  • Minimum of an Associate degree.
  • Must be a multi-tasker, with the ability to work on several requests simultaneously without losing focus.
  • Excellent written and verbal communication skills.
  • Collaborating with others to improve overall standards of work and service.
  • Must be at least 21 years of age.
  • Must successfully complete a comprehensive background check.

PHYSICAL DEMANDS:

  • While performing the duties of this job, the employee is regularly required to speak and hear. 
  • The employee frequently is required to stand at a workstation for extended periods; walk; use hands to handle or feel objects, tools, or controls; reach with hands and arms and ability to work on iPad, laptop, or desktop for extended periods of time reading, reviewing and analyzing information and providing recommendations and summaries to patients. 
  • Must be able to effectively communicate with others verbally and in writing. 
  • Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 25 pounds.