Discord Community Manager Job Description Sample Template
JOB TITLE:
- Discord Community Manager
DUTIES and RESPONSIBILITIES:
- Monitor, moderate, and manage community sentiment on Discord and help build a healthy community. Protect the community from bots and other malicious actors.
- Organize and coordinate online community events on Discord and social media channels.
- Develop processes for onboarding new members to the community.
- Constantly learn, research, and experiment with new community-building ideas.
- Recruit and build a team of moderators as needed.
- Research and recommend new incentives and community-building programs.
- Engage in governance and feedback on new proposals and voting deadlines.
- Monitor and highlight insights within our community that can be helpful to our product and engineering teams.
- Measure and report on the success of community growth and engagement initiatives with qualitative and quantitative insights.
EXPERIENCE and QUALIFICATIONS:
- Experience with community building and managing crypto communities.
- Experience with NFTs.
- Strong understanding of the evolving nature of Crypto.
- Desire to work closely with various web3 layers.
- Excellent knowledge of email best practices.
- Deep experience with Discord.
- Experience with digital and in-person event planning is a plus.
- Good understanding of social media KPIs.
- Excellent multitasking skills.
- Critical thinking and problem-solving skills.
- Team player.
- Good time-management skills.
- Great interpersonal, presentation, and communication skills.
PHYSICAL DEMANDS:
- Ability to sit, stand, and walk for at least 8 hours.
- Visual acuity is needed for viewing screens and fine print.
- Manual dexterity is needed for data entry.