Dispensary General Manager Job Description Sample Template

JOB TITLE:

  • Dispensary General Manager

DUTIES and RESPONSIBILITIES:

  • Responsible for overseeing daily operations of the dispensary.
  • Ensure the dispensary’s compliance with security, inventory, and local and state regulations.
  • Manage, supervise, and direct the activities of assigned staff, and make recommendations regarding hiring, discipline, termination, or advancement of employees.
  • Implement dispensary policies and ensure staff follows best practices.
  • Oversee and manage quality product inventory and financial records.
  • Provide education and development for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms.
  • Work with wholesalers to negotiate and procure an adequate supply of quality products.
  • Fulfill staffing needs and coordinate scheduling.
  • Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge.
  • Review the performance of other dispensary employees on a regular basis.
  • Create budgets and forecast sales based on principles of retail business and experience.
  • Actively manage inventory, recalls, customer service complaints, and pricing to meet cost and sales targets.
  • Promote open feedback from retail staff, medical professional team, and marketing department.

EXPERIENCE and QUALIFICATIONS:

  • Experience and background in the cannabis industry.
  • Excellent people and organizational skills.
  • Strong interpersonal communication and conflict resolution skills.
  • Demonstrated track record in driving revenue and increasing store productivity.
  • A sense of urgency, high energy, and hands-on approach.
  • Associate’s degree – Bachelor’s degree preferred, and relevant experience.
  • Previous leadership experience including hiring, coaching, and mentoring.
  • Must attain required state licensure.
  • Minimum of 21 years of age.
  • Must pass any and all required background checks.
  • Must be and remain compliant with any and all legal or company regulations for working in the industry.

PHYSICAL DEMANDS:

  • Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). 
  • Frequently required to stand, handle or feel, to speak, and to hear. 
  • Occasionally required to walk, sit, reach with hands and arms, bend, kneel, crouch, or crawl.