Dispensary Manager Job Description Sample Template

JOB TITLE:

  • Dispensary Manager

DUTIES and RESPONSIBILITIES:

  • Maintains the highest level of presentation, customer service, and compassion for all patients.
  • Responsible for managing the dispensary department in a manner that supports the organization’s mission.
  • Maintain in-depth knowledge of all strains and products in the store as well as industry-wide product and trend knowledge
  • Provide departmental leadership to assure that all departmental operations are functioning with integrity and in the most cost-efficient, and compliant manner
  • Overseeing and ensuring cash management procedures are being followed with all departmental SOPs
  • Communicate the Dispensary’s sales information to management.
  • Conduct and oversee the training of all new employees as well as the retraining of existing employees as needed.
  • Ensure that inventory is adequate and manage inventory properly through timely entries in the Dispensary’s ICS.
  • Liaise with law enforcement, local and state officials, vendors, and local communities.
  • Implement company policies and ensure staff adheres to best practices.
  • Inspire staff to deliver the highest level of customer service and experience.
  • Responsible for ensuring all employees’ state registration identification cards are renewed each year.

EXPERIENCE and QUALIFICATIONS:

  • Must be at least 21 years of age.
  • Must have a college degree.
  • Ability to critically think and problem-solve without direction.
  • Strong organizational skills as well as strong verbal and written communication skills.
  • Excellent time management.
  • Must have the ability to obtain a facility agent card.
  • Proficiency in Windows-based and other software and Internet navigation.
  • Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company.
  • Extensive experience in customer service.
  • Advanced knowledge of Microsoft Office programs.

PHYSICAL DEMANDS:

  • Prolonged sitting/standing, some bending, stooping, and stretching.
  • Manual dexterity sufficient to operate a cash register, photocopier, telephone, calculator, and other office equipment.
  • Normal range of hearing.
  • Requires close vision with the ability to see color and adjust focus.
  • Occasionally lifting up to 30 pounds.