E-commerce Specialist Job Description Sample Template
JOB TITLE:
- E-commerce Specialist
DUTIES and RESPONSIBILITIES:
- Optimizing all product listings for photography, product copy, and enhanced product page content across all e-commerce channels.
- Developing, monitoring, writing, and updating product content contained on e-commerce websites/portals.
- Collaborate with product launches and special announcements.
- Preparation of assets such as image, video, and copy.
- Working with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across eCommerce platforms.
- Recognize trends, and identify best-selling products and key performance indicators.
- Weekly reporting and analyzing of traffic, sales, and trends.
- Compile monthly analytics reports for e-commerce.
- Regular merchandise site, best-selling products, article recommendations, stock-outs, and collection optimizations.
- Troubleshoot, report, and work with the appropriate team(s) to resolve website bugs.
- Assist with monitoring product reviews.
EXPERIENCE and QUALIFICATIONS:
- Excellent time management and multi-tasking skills with strong attention to detail.
- Project management skills and ability to work efficiently under a tight timeline.
- Educational degree in E-commerce, Marketing, or other related disciplines.
- General knowledge of e-commerce platforms and or marketplaces.
- Strong communication skills, organizational skills, and strong attention to detail are a must.
- Solutions-oriented, self-starter, and strong work ethic.
- Experience using Google Analytics to measure key success metrics.
- Define and analyze metrics that inform the success of products.
- Understanding and/or strong interest in the cannabis market.
PHYSICAL DEMANDS:
- While performing the duties of this job, the employee is regularly required to hear.
- The employee is frequently required to sit in one place for extended periods of time.
- The employee is frequently required to use hands to finger, handle, or feel and to reach with hands and arms.
- The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, and color vision.