Loss Prevention Manager Job Description Sample Template
JOB TITLE:
- Loss Prevention Manager
DUTIES and RESPONSIBILITIES:
- Develop analytical procedures that identify opportunities for gross margin recapture.
- Monitor transactional records to identify potential unauthorized transactions.
- Research return and other customer concession exception reporting.
- Work cross-functionally with Retail, Security, and IT teams to document internal controls and provide recommendations and system improvements to reduce fraud risk.
- Keep up to date with fraud trends and update policy, procedure, and transaction monitoring results.
- Perform other special projects and investigations as assigned.
- Partner with field management and Security teams during investigations related to fraud, diversion, and theft cases.
- Coordinate investigations of both internal and external theft in retail store locations via exception reports, CCTV review, and interviewing employees as deemed necessary.
- Conduct weekly/monthly store assessments, which include educational interaction with employee staff and developing partnerships with key positions in efforts to establish and foster an open line of communication.
EXPERIENCE and QUALIFICATIONS:
- Bachelor’s Degree in business or related field.
- 1-3 years of demonstrated experience in retail operations.
- 4+ years of experience in a related field such as internal and external audit experience in a consulting or public accounting firm, corporate loss prevention department, corporate internal audit function, or consulting experience.
- Preferred experience in the cannabis industry.
- In-depth understanding of Point of Sale (POS) systems.
- Proficiency in advanced elements of Microsoft Excel, SQL, ACL, Power Bi or Tableau, Access, Word, and Outlook.
- Excellent presentation, verbal, and written communication skills with the ability to lead meetings, including presentation development and speaking in public settings and private settings with senior stakeholders.
- Possess a high level of maturity, discretion, tact, judgment, and ability to maintain confidentiality.
- Must be at least 21 years of age.
- Must possess a valid driver’s license and a clean driving record
- Must pass any and all required background checks.
PHYSICAL DEMANDS:
- Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stooping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks.
- Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance.
- Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions.