Operations Manager Job Description Sample Template

JOB TITLE:

  • Operations Manager

DUTIES and RESPONSIBILITIES:

  • Responsible for overall operations of the business.
  • Lead operational management teams by making data-driven decisions that ensure collaboration within the site and drive cross-departmental efficiencies.
  • Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits.
  • Ensuring that health and safety regulations are met as necessary.
  • Attend necessary client and internal meetings and be able to clearly communicate and understand expectations and compliance requirements.
  • Communicate with the legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations.
  • Plan and monitor the day-to-day operations to ensure no interruptions in production.
  • Lead meetings with the management team to discuss supply/demand, new projects, and upcoming information.
  • Address company policy violations and work in conjunction with HR and direct managers to administer disciplinary action.
  • Coaches the operations team to establish performance measures to achieve designated objectives and deliver business results.
  • Assure that staff within all divisions of responsibility have a thorough understanding of corporate processes, SOPs, and assist with providing education in areas that need to be addressed.
  • Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints.
  • Maintain a positive and productive work environment as well as company culture and values.
  • Stay up to date with current laws and regulations in addition to manufacturing and processing best practices and concepts.

EXPERIENCE and QUALIFICATIONS:

  • Minimum 21 years of age (or per state regulations).
  • Associate’s degree or Bachelor’s degree preferred.
  • Proven work experience as Operations Manager or similar role.
  • Proven track record of strong operational skills.
  • Experience leading an organization in a highly regulated environment.
  • Excellent communication skills and attention to detail. 
  • Skilled in Google and/or Microsoft Office Suite.
  • Capable of handling administrative tasks.
  • Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business.
  • Ability to learn seed-to-sale tracking systems.
  • Collaborative nature and ability to work well with others.
  • Excellent problem-solving and troubleshooting skills.
  • Must be and remain compliant with all legal or company regulations for working in the industry.

PHYSICAL DEMANDS:

  • Regularly required to speak and listen. 
  • Frequently required to stand or sit for long periods, walk constantly. 
  • Use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. 
  • May be required to work outdoors and/or during inclement weather.