Operations Manager Job Description Sample Template
JOB TITLE:
- Operations Manager
DUTIES and RESPONSIBILITIES:
- Responsible for overall operations of the business.
- Lead operational management teams by making data-driven decisions that ensure collaboration within the site and drive cross-departmental efficiencies.
- Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits.
- Ensuring that health and safety regulations are met as necessary.
- Attend necessary client and internal meetings and be able to clearly communicate and understand expectations and compliance requirements.
- Communicate with the legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations.
- Plan and monitor the day-to-day operations to ensure no interruptions in production.
- Lead meetings with the management team to discuss supply/demand, new projects, and upcoming information.
- Address company policy violations and work in conjunction with HR and direct managers to administer disciplinary action.
- Coaches the operations team to establish performance measures to achieve designated objectives and deliver business results.
- Assure that staff within all divisions of responsibility have a thorough understanding of corporate processes, SOPs, and assist with providing education in areas that need to be addressed.
- Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints.
- Maintain a positive and productive work environment as well as company culture and values.
- Stay up to date with current laws and regulations in addition to manufacturing and processing best practices and concepts.
EXPERIENCE and QUALIFICATIONS:
- Minimum 21 years of age (or per state regulations).
- Associate’s degree or Bachelor’s degree preferred.
- Proven work experience as Operations Manager or similar role.
- Proven track record of strong operational skills.
- Experience leading an organization in a highly regulated environment.
- Excellent communication skills and attention to detail.
- Skilled in Google and/or Microsoft Office Suite.
- Capable of handling administrative tasks.
- Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business.
- Ability to learn seed-to-sale tracking systems.
- Collaborative nature and ability to work well with others.
- Excellent problem-solving and troubleshooting skills.
- Must be and remain compliant with all legal or company regulations for working in the industry.
PHYSICAL DEMANDS:
- Regularly required to speak and listen.
- Frequently required to stand or sit for long periods, walk constantly.
- Use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds.
- May be required to work outdoors and/or during inclement weather.