Partner Success Representative Job Description Sample Template
JOB TITLE:
- Partner Success Representative
DUTIES and RESPONSIBILITIES:
- Onboard and train new partners onto the company platform.
- Provide ongoing support for daily questions and needs.
- Obtain feedback and suggestions for product improvement to bring to our development team.
- Communicate new feature releases and implement best practices.
- Utilize robust analytics to measure and grow success.
- Build trusting relationships with our partners.
- Maintain open communication and dialog with dispensary owners and staff.
- Collaborate with internal and external partners to drive revenue.
- Promote and advocate the Jane brand and values.
EXPERIENCE and QUALIFICATIONS:0
- An associate’s or bachelor’s degree in a field of business or communication.
- A minimum of two (2) years working in a similar/related role for a technology-based firm.
- Strong computer skills.
- Experience working in Salesforce.com.
- Ability to multitask and set priorities in a fast-paced environment; ability to work independently.
- Strong problem-solving and analytical skills.
- Proven negotiation and closing proficiency.
- Excellent communication and follow-up skills.
PHYSICAL DEMANDS:
- The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- This employee is frequently required to stand, walk, use hands or feet, and reach with hands and arms.
- May be required to lift a minimum of 50 pounds.