Pharmacy Technician Job Description Sample Template
JOB TITLE:
- Pharmacy Technician
DUTIES and RESPONSIBILITIES:
- Maintaining pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipts, and removing outdated products.
- Recording medical information while maintaining confidentiality and compliance with HIPAA regulations.
- Delivering quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the pharmacist for medical information.
- Verifying the accuracy of patient information.
- Assist Pharmacists to prepare cannabis for dispensing, typing, and attaching medication labels.
- Answering phones and validating & entering patient orders and other information with accuracy.
- POS experience including accurate daily cash and debit handling procedures.
- Ring out patient sales orders with professionalism and accuracy as well as answer various questions and/or provide information.
- Resolving patient problems or issues in a courteous manner with the ability to diffuse a stressful situation and make appropriate decisions.
- Complying with standard operating procedures and State regulations as well as adhering to patient confidentiality (HIPPA) laws and Company policies and procedures.
- Ensuring that the dispensary is clean and well-organized at all times.
- Educating customers on the safe use of their selected cannabis products.
- Correctly weigh, packaging, and labeling cannabis products as required.
- Checking customers’ identification documents to verify that they are of legal age.
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge.
- Assist the Pharmacist in filling prescription items, as permitted by the State Labels products appropriately.
EXPERIENCE and QUALIFICATIONS:
- At least one year of experience working as a pharmacy technician.
- Certification as CPhT through either the Pharmacy Technician Certification Board (PTCB) or the Certification of Pharmacy Technicians (ExCPT)
- Knowledge of basic computer skills, Point of Sale software, and cash management.
- Strong attention to detail.
- Basic math skills.
- Excellent communication and problem-solving skills.
- Must be at least 21 years of age.
PHYSICAL DEMANDS:
- Prolonged standing, repetitive bending, climbing, and lifting or moving up to 10 pounds (or more with a coworker).
- Good visual acuity, hand-eye coordination, manual dexterity, and the ability to perform repetitive motions with accuracy are required.
- The noise level in the work environment is usually moderate.